CALL US TODAY 

1 (410) 286-7575
FOR REAL RESULTS

The following are policies for RESULTS HEALTH AND FITNESS.

Please refer to your copy of the membership agreement

for specific details regarding your membership.

 

Freeze Procedures:

The account must be current.  Information required for freezing the membership agreement may be sent via fax, regular, certified mail, or email customercare@abcfinancial.com

 

Installment Members:

  • Freezes are allowed for medical conditions temporary relocation.

  • You must provide a letter from your physician stating your condition. No proof required for temporary relocation. Freeze will begin upon receipt of your letter, and the membership agreement will be frozen from pay date to pay date.

  • 1 to 6 months 1 time per calendar year.

  • There will be a onetime $10.00 freeze fee due before your membership agreement can be frozen. 

  • There will not be a charge during the months your agreement is on a freeze; the time and payments will be added to the end of the membership agreement. 

  • Upon completion of the freeze, the payments will be due without prior notification. If your membership agreement is on draft, the payments will be drafted automatically.

 

Open-End Members:

  • Freezes are allowed for medical conditions temporary relocation.

  • You must provide a letter from your physician stating your condition or proof that you are out of the area.  Freeze will begin upon receipt of your letter, and the membership agreement will be frozen from pay date to pay date.

  • 1 to 6 months 1 time per calendar year.

  • There will be a one time $10.00 freeze fee due before your membership agreement can be frozen.

  • There will not be a charge during the months your agreement is on a freeze.

  • Upon completion of the freeze, the payments will be due without prior notification. If your membership agreement is on draft, the payments will be drafted automatically.

 

Paid in Full Members/Cash Members:

  • Freezes are not allowed
     

Cancellation Procedures:

Early termination of an agreement without the following reasons will result in a $175 cancellation fee.(The account must be current) Information required for cancellation of the membership agreement may be sent via fax, regular, certified mail, or email customercare@abcfinancial.com

 

Installment Members:

Cancellation due to Moving:

  • You must move your residence 15 miles or more from club facility.

  • You must provide sufficient proof that you are moving.

  • Please send in one of the following:

  • New lease agreement in the member’s name signed by member and lessor.

  • New utility hook up or utility bill in member’s name.

  • Newly issued driver’s license.

  • Copy of a one way plane ticket.

  • PCS orders (boot camp and basic training not accepted).

  • Letter from new employer (must be on letterhead), along with a copy of a pay stub.

  • Closing papers on a purchase of a new home.

  • Students—must send in a copy of a class schedule and tuition receipt (must be on letterhead).

  • If you can not provide one of the above, you can send in TWO of the following:

  • Current bank statement.

  • Current major credit card statement.

  • Post office change of address confirmation letter.

  • 30 day written notice of cancellation. You are still responsible for any payments that fall within the 30 day period from the date ABC Financial Services, LLC. receives the sufficient proof of move.

  • You are responsible for a cancellation fee equal to 2 months of membership dues.

  • Payments will continue on the membership agreement until the sufficient proof of move is received.

 

Cancellation due to Medical Condition:

  • Cancellation is allowed for a substantial disability.

  • Provide a letter from your physician stating you have a substantial disability.

  • Must be on letterhead and signed by the physician with a phone number to call and verify information if needed.

  • Payments will continue until the proper document is received from your physician.

  • 30 day written notice of cancellation. You are still responsible for any payments that fall within the 30 day period from the date ABC Financial Services, LLC. receives the proper document from your physician.

 

How to cancel:

Login into  www.myiclubonline.com

Open-End Members:

  • Click on the My Membership Info Tab. Then click on the Cancel Agreement link and complete the form. You must complete and submit the form in order to request cancellation. If we have an email address on file, you will receive a confirmation email once your request has been successfully submitted.

 

Members Requesting to Delete the Automatic Renewal:

  • You must send in a 30 day written notice to delete the automatic renewal.

  • The postmark date begins the 30-day period.

  • You are responsible for any payments during the 30-day period
     

Paid in Full Members/Cash Members:

  • Cancellation is allowed per move or medical condition.

  • See the above requirements listed under the Cancellation Procedures – same requirements as listed for the Installment Members.

  • Once the membership agreement has been cancelled by ABC Financial Services, LLC., the information will be forwarded to the club for a prorated refund.

 

Transfers:

  • You must contact your club representative in order to transfer your membership agreement Any information sent to ABC Financial Services, LLC. Must include your 9-digit membership agreement number.

 

ABC Financial Services, LLC.

PO Box 6800 Sherwood, AR 72124

Email address: customercare@abcfinancial.com

1-888-827-9262

 Copyright © 2020 Results Fitness LLC